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Retail Banking Executive

Location:Dubai, United Arab Emirates, Middle East
Job Type:Permanent
Posted:3rd Feb 2008
Closing Date:2nd Mar 2008
Posted By:profile Manpower supply
Details:
Retail Banking Executive

Accountabilities:

1. Customer Service: Provide product and service information, advice and relevant products and services to customers to increase their awareness and promote their usage.
2. Sales Objectives: Create and exploit opportunities to promote and sell a portfolio of products and services that meets the needs of existing and prospective customers to achieve the assigned sales objectives / standards.
3. Customer Referrals: Make appropriate customer referrals to other units to facilitate retention and continued relationship.
4. Customer Problem Resolution: Address customer problems and complaints to achieve satisfactory resolutions, referring issues beyond the role limit to appropriate points of reference.
5. Approvals / Recommendations: Approve or recommend, to set levels, customer applications for products / services to meet their needs.
6. Compliance and Control : Apply, and comply with, relevant processes, procedures and controls to meet the unit's needs while providing efficient service to customers
7. Security: Maintain strict control of confidential documents / secured negotiable items to prevent loss or misuse.

 
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