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Customer Service Executive

Location:United Arab Emirates, Middle East
Job Type:Permanent
Posted:4th Feb 2008
Closing Date:3rd Mar 2008
Posted By:profile Manpower supply
Details:
Customer Service Executive

Customer Interaction / Guidance: Interact courteously and guide customers to the appropriate service points, where relevant.
Service Provision: Provide information and advice relevant to the specific customer needs and deliver appropriate services.
Customer Problems: Attend to customer problems and complaints referring issues beyond the role limit to appropriate points of reference.
Customer Suggestions: Receive customer suggestions to ensure follow-up and submit relevant reports as required.
Compliance & Control: Comply with relevant procedures and controls to meet the unit's requirements while providing quality service to customers.
Security: Maintain strict control of confidential documents / secured negotiable items to prevent loss or misuse.


 
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