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Treasury - IT Support Analyst for UAE
| Location: | United Arab Emirates, Middle East |
|---|---|
| Job Type: | Permanent |
| Posted: | 28th Apr 2008 |
| Closing Date: | 26th May 2008 |
| Posted By: | VAMSYSTEMS |
| Details: | |
| Treasury - IT Support Analyst for UAE VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. VAM SYSTEMS currently looking for Treasury - IT Support Analyst for our UAE operations with the following skill set and terms and conditions: Skill Set required: Skills • Trading Floor Support experience • Experience in an Investment Banking environment • Experience supporting market data services, such as Bloomberg, Reuters or FactSet • Experience supporting electronic trading platforms, such as FXall, Reuters Dealing 3000, MarketAxess, TradeWeb, PRIME Trade, Morcom extra Trade • Knowledge of MS Excel add-ins supporting market data feeds • Dealer board and voice support experience, such as IPC dealer board • Experience supporting MS Windows, MS Office and Lotus Notes • Customer Service and Call Logging skills • Clear analytical approach to problem solving. Must possess Good Fault Diagnosis and Resolution Skills • Excellent Written and Oral Communications Skills • Excellent Interpersonal Skills Desirable Skills • Basic understanding of Trading / Financial Markets • Basic understating of fixed income products • Any Unix, Sybase, and PowerBuilder exposure would be beneficial • Knowledge of FIX Duties & Responsibilities • To provide 1st and 2nd line technical support for market data services: - Managing market data services and related subscriptions - Processing user requests related to market data services - Interaction with market data service providers for provision of services and issue / problem resolution within agreed SLAs - Providing technical support for market data feed add-ins for MS Excel • To provide 1st and 2nd line technical support for electronic trading platforms: - Interaction with trading platform providers for provision of services and issue / problem resolution within agreed SLAs • To provide 1st and 2nd line technical support for front office desktop and telecoms environment: - Providing hands-on support to resolve technical issues where possible - Logging technical issues raised by the front office using the IT help desk system - Tracking technical issues through to resolution, keeping front office appraised of status, escalating as appropriate • To act as the liaison between the front office and the IT department. This will include: - Monitoring IT inventory for front office - Commissioning of new services and software as required by the front office - Testing and implementing upgrades to front office technology as required Domain : Banking Experience Required : 3 to 5yrs Terms and conditions: Joining time frame : 2 weeks (maximum 4 weeks) The selected candidates shall join VAM SYSTEMS – UAE and shall be deputed to one of the leading banks in UAE. | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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