Assistant Manager(Arabic)-Contact Centre/Call Centre

Location:	Dubai, Jebel Ali Free Zone, Dubai, United Arab Emirates, Middle East
Job Type:	Permanent
Posted:	19th Jul 2010
Closing Date:	16th Aug 2010
Posted By:	Satvik Management Consultants
Details:
Assistant Manager(Arabic)-Contact Centre/Call Centre Our MNC Consumer Electronics Client looking for Arabic Contact Centre Assistant Manager- "- Assist in managing the day-to-day operation with the contact center. - Manage change within the contact center operations (Inbound, Outbound, and Back office) - Examine call volumes and staffing levels to ensure efficient call center operations. - Prepare contact center performance report on daily, weekly and monthly basis" "- Male, female - Arabic speaking, French would be an advantage - Technically savvy - Can work with minimum supervision - Preferably graduate with any Technical - related degree - Excellent skills in excel and powerpoint * This is an urgent requirement."

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