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Guest Relations Manager
| Salary: | |
|---|---|
| Location: | Abu Dhabi, United Arab Emirates, Middle East |
| Job Type: | Permanent |
| Posted: | 2nd Jun 2008 |
| Closing Date: | 1st Jan 2009 |
| Posted By: | Shangri-La, Abu Dhabi, UAE |
| Details: | |
| Guest Relations Manager Job Profile: Drives all activities aiming to provide comfortable and enjoyable stay for customers through implementing company standards and programs designed to enhance customer loyalty. Provides supervision and training to Guest Relations Staff based on company culture. Ensures up selling of rooms and reviews future reservations/occupancy to maximize rooms’ yield. Interacts with guests, perform lobby supervision, deals with their inquiries/comments and implements corrective actions. Deals with emergencies. Ensures the highest level of safety and security to all external and internal customers. Key Requirements: - University degree or diploma in hotel management. - Minimum of 2 years experience as Assistant FOM/ Duty Manager in a 5* hotel. - Strong leadership skills, training skills and interpersonal skills. - German, French or Mandarin is required in addition to excellent English language. Excellent computer skills Microsoft Office and opera system. | |
| Apply for this Job | |
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